1. Experience Design is a Perspective, not a Discipline
The basic definition we build in the book is that experience design is a perspective on design intended to help stakeholders (the different business functions and design disciplines that may be interested in the outcome of a design effort) more effectively use both the processes and outcomes of design to solve problems.
2. An Open Letter to Project Managers
User-centric design principles, however, do not replace the fact-finding mission we all need to take as UX designers; they merely serve as a starting point for making design decisions.
3. Trending on Twitter
Why Japanese Web Design Is So… Different http://t.co/fpmt6aLbST
— Paul Andrew (@speckyboy) November 14, 2013