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Category Archives: User Experience

How Bad UX Makes Users Blame Themselves

Good Versus Bad User Experience

We don’t do well with uncertainty.

When things go wrong, we want to know why as quickly and easily (but maybe not truthfully) as possible. But when technology is thrown into the mix, the problems are more complex. Our perceptions change. When something goes wrong with a user interface, the questions don’t always have easy answers.

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10 Tips & Best Practices for SketchApp

Tips & Best Practices for SketchApp

If you’re a UI designer or product designer and you haven’t heard of Sketch yet, then you must not be on Twitter, or reading industry blogs much. In all seriousness, Sketch is fast becoming the go-to app for user interface design on Mac.

You can try Sketch for free before you buy it. Already using Sketch? Here are a few best practices that have helped make our designs better and more efficient, and we want to make sure you’re up to speed too.

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Usability Testing & Design: New Yelp Prototypes (Part 2)

Usability Testing & Design: New Yelp Design

In Part 1, we described how we started sketching and wireframing based off the qualitative insights and quantitative insights from our user testing on Yelp’s website. 

Now, we’ll look at low fidelity prototyping, high fidelity prototyping, and the final new design.  

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User Analysis Before Diving Into Design (Part 2)

org-comms

In Part 1, we provided tips for user personas, user & job stories, and user experience maps. 

Now we’ll look at how to use three types of matrics to help you plot out user scenarios, content, and product features. If you’d like to learn more, check out the free 150-page Guide to UX Design Process & Documentation

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User Analysis Before Diving Into Design (Part 1)

User Personas

A great product experience starts with a good understanding of your users. Not only do you want to know who they are, but you want to dive deeper into their motivations, fears, mentality, and behavior. But how do we know what our users really want?

We’ll take a look into the mind of users by deconstructing user personas, user stories & job stories, and user experience maps. If you’d like to learn more, check out the free Guide to UX Design Process & Documentation. 

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Usability Testing & Design: The New Yelp Design (Part 1)

Usability Testing & Design: New Yelp Design

In our previous posts, we described the qualitative insights and quantitative insights from our user testing on Yelp’s website. Now that the results and analysis were done, it was time to put pen to paper and our cursors to the screen to get designing. 

We’ll show side by side comparisons of the current Yelp design and our new look. We’ll also explain our process of sketching and low fidelity wireframing. In Part 2, we’ll look at low fidelity prototyping and high fidelity prototyping.  

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New in UXPin: Usability Testing (Video-Recorded)

Usability Testing in UXPin

Want to know what users really think about your design? In UXPin, just create a session, record it and watch their behavior. You can not only listen to their comments via voice calls but also see their facial expressions and every click. 

Run as many tests as you’d like. No limits. 

Let’s take a look at the usability testing features and how they can help improve your design decisions. 

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How to Turn Photoshop Mockups into Animated Interactive Prototypes

So you’re looking for a way to turn static a Photoshop mockup into an interactive prototype. But you want to do it quickly, without code, while preserving all of your layers. Beyond that, you need to gather feedback from your stakeholders. This tutorial shows you how to do all that.

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User Testing & Design: 6 Quantitative Insights Into Yelp

User Testing & Design: Quantitative Analysis of Yelp's Website

Our last post talked about our qualitative analysis of the user tests on Yelp’s website. We found 7 key insights, such as learning that the Events tab wasn’t very helpful and that the filters could use improvement.

In this post, we’ll take a closer look at quantitative analysis on the Yelp site by discussing the insights from card sorting and click testing. To test the Yelp site, we ran a closed card sort and first click test.

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How to Turn Sketch Mockups into Animated Interactive Prototypes

Turning Sketch files into animated interactive prototypes

You’re deep in Sketch working on your design and now want to take it to the interactive stage. But you want to do it quickly, without code, while preserving all of your layers. Your team also needs to be able to comment directly on the prototype. Sounds tough, right? It’s actually quite easy. 

We’ll show you how simple it can be to turn your Sketch files into a fully interactive prototype with a simple drag & drop. Within UXPin, your team can also comment directly on the design. 

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